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What is Ecommerce ?
While there is no one correct definition of e-commerce, it is generally described as a method of buying and selling products and services electronically. The main methods of e-commerce remain the Internet and the World Wide Web, but use of email, fax, and telephone orders are also prevalent. E-commerce also encompasses all ranges of transactions: business-to-business, business-to-consumer, and consumer-to-business. Next Computer Solutions offer leading edge database driver and secure online services.
Is your company looking for an E-commerce Solution
If your company is looking for an e-commerce solution, please fill out the following survey to help us identify your needs. Our goal is to put your company in contact with an e-commerce solution provider that is most able to meet your companys needs.
Section 1. General Question
The following questions are general questions about your companys current online functionality as well as accounting and customer management concerns.
Does your company already have a web site? If so, do you offer online ordering?
What products or services does your company sell?
Approximately how many products and services does your company offer?
1 - 10
10 - 50
50 - 100
100 - 500
500 - 1,000
Over 1,000
Approximately how many transactions do your customers make per month?
1 - 10
10 - 50
50 - 100
100 - 500
500 - 1,000
Over 1,000
Approximately how many customers does your company currently have (past and reoccurring)?
1 - 100
100 - 500
500 - 1,000
1,000 - 5,000
5,000 - 10,000
Over 10,000
What is your companys billing cycle? Are your customers billed immediately, net 30, etc.? (check all that apply)
Immediate Billing
Re-occuring Billing Cycle (monthly, yearly, etc)
Net 15
Net 30+
Approximately how much time and resources does your company spend on customer management issues (i.e. order entry, records updating, etc.)?
Very little
A few hours/week
A few days/week
Full-time staff
What are your companys annual revenues?
How many employees does your company currently have?
Section 2. About Your Companys Current E-Commerce Solution
Does your company currently have an e-commerce solution?
Yes
No (skip to section 3)
Who is the current vendor that supplies your e-commerce solution?
Does your current e-commerce solution provide real-time credit card transaction and clearing services?
Yes
No, but we wish it did!
No, and were not interested in real-time transactions
What is the most time consuming aspect of your current e-commerce solution (i.e. order processing, management of products and/or customers, etc.)?
Does your current e-commerce solution provide you with an online catalog of products and services to attract customers?
Yes
No, but we wish it did!
No, and were not interested in an online catalog
Approximately how much is your company paying for your current e-commerce solution (setup fees, monthly fees, per transaction charges, etc.)?
$0 - $50 per month
$50 - $100 per month
$100 - $500 per month
$500 - $1,000 per month
$1,000 - $10,000 per month
Over $10,000 per month
What are the most important features of your current e-commerce solution? What are the least important features?
Are you satisfied with your current e-commerce solution? Rank your current solution from 1 to 10 (1 being poor, 10 being excellent).
Section 3. Questions About Your Companys E-Commerce Needs
Which of the features below are important to your companys e-commerce solution? (check all that apply)
Customer Management
Order Tracking
Subscription Services
Real-Time Credit Card Processing
Inventory Control
Web site Creation Tools
Security
Web Site Hosting
Dynamic Online Product Catalog
Promotion/Marketing
Re-Marketing Existing Customer Base
Detailed Reporting Functions
Are there any other features that your company would like to have in their e-commerce solution that were not listed above?
What is your timeframe to purchase an e-commerce solution?
Less than 1 Month
1-3 Months
3-6 Months
6-12 Months
1 Year+
Just Looking
Section 4. Company Contact Information
By offering contact information we will endeavour to provide you with relevant information on the services and costs relating to developing a website ecommerce solution for your company. Again, your companys contact information will NOT be released or solicited to the general public.
Contact Name :
Company :
Email :
Address :
Phone :
Mobile :
Fax :
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