 |
Products |
 |
|
 |
Information |
|
|
|
Manufacturers |
|
|
|
|
|
Quick Find |
|
|
|
| Shipping & Returns |
 |
|
|
(For Customers in Australia Only)
1. DEFINITIONS
"Doctor Dos" means the Doctor Dos Inc subsidiary company selling products to the Customer as identified in Doctor Dos Quotation or Invoice.
"Customer" means the person or legal entity identified in Doctor Dos Quotation or Invoice.
"Contract" means a contract for sale by Doctor Dos to the Customer of the products and/or services incorporating the Terms and Conditions.
2. FORMATION OF CONTRACT
2.1 No Contract shall come into existence until the Customer order has been accepted by Doctor Dos and such acceptance has been received by the customer. The contract shall deemed to be concluded at the time and place where such acceptance is received by the Customer. The Customer warrants that it is buying for its own internal use only and not for re-sale purposes.
2.2 The products sold and/or services rendered are subject to the Terms and Conditions to the exclusion of any other terms and conditions stipulated or referred to by Customer. The Customer acknowledges that it is aware of the contents of and agrees to be bound by the Terms and Conditions.
2.3 These Terms and Conditions are subject to the laws of Australia including without limitation the Trade Practices Act 1974 (the Act).
3. ORDERS, PRICE AND PAYMENT
3.1 Unless credit terms have been expressly agreed by Doctor Dos, payment for the products or services shall be made in full before physical delivery of products or services.
3.2 Customer shall pay for all shipping and handling charges.
3.3 Customer shall bear all country, provincial, government, state and local sales, use, goods and services, value added, excise, privilege and similar levies/taxes.
3.4 Time for payment is of the essence. Doctor Dos reserves the right to charge interest at the rate of 2% above the base commercial floating rate for National Australia Bank in Sydney.
4. SOFTWARE
4.1 All software provided is subject to the terms and conditions of the license agreement relating to that software. Customer acknowledges its obligations to abide by such license agreements. Customer acknowledges that Doctor Dos does not warrant any software under these Terms and Conditions. In addition to any rights the customer may have under statute, all software is warranted in accordance with the license agreement that governs its use.
4.2 All rights, title or interest in respect of the intellectual property rights in the software remain with Doctor Dos or the licensor of the software at all times.
5. TITLE AND RISK
Title to and risk in the products shall pass to the Customer upon delivery of the products to Customer. Title to those products, which are software, shall remain with the applicable licensor(s) at all times.
6. DELIVERY
6.1 Doctor Dos shall deliver the products to the place of delivery designated by Customer and agreed to by Doctor Dos ("Place of Delivery").
6.2 Doctor Dos may, at its discretion, deliver the products by instalments in any sequence. Where the products are so delivered by instalments, each instalment shall be deemed to be the subject of a separate contract and no default or failure by Doctor Dos in respect of any one or more instalments shall vitiate the Contract in respect of products previously delivered or undelivered products.
6.3 Any dates quoted by Doctor Dos for the delivery of the products are approximate only and shall not form part of the Contract. Doctor Dos shall not be liable for any delay in delivery of the products and/or services, howsoever caused.
6.4 Doctor Dos may revise and/or discontinue Products at any time without notice as part of Doctor Dos policy of on-going Product up-date and revision. Revised or updated Products will have the functionality and performance of the Products ordered. The Customer accepts that Doctor Dos policy may result in differences between the specification of Products delivered to the Customer and the specification of Products ordered
7. ACCEPTANCE OF PRODUCTS
7.1 Unless the Customer notifies Doctor Dos to the contrary on the day of delivery and such notification is confirmed in writing within two days, the Products shall be deemed to have been accepted by the Customer as being in good condition and in accordance with the Contract. The Customer shall not be entitled to withhold payment of all or any of the price of the Products whilst any claim is being investigated by Doctor Dos.
7.2 New Doctor Dos-branded Products (excluding Doctor Dos co-branded products) purchased under these Terms and Conditions directly from Doctor Dos by an end-user Customer may be returned by Customer up to fifteen (15) days from the date of the invoice for a replacement, refund or credit of the purchase price in accordance with Doctor Dos "Total Satisfaction Policy" in effect in the Location on the date of the invoice. The refund or credit will not include any shipping and handling charges forming part of the purchase price. Returned Products must be received by Doctor Dos in as-new or as-shipped-by-Doctor Dos condition, including conformance to invoiced specification, and all of the manuals, diskettes, CDs, power cables and other items included with a Product must be returned with it.
8. WARRANTY
8.1 Unless specified otherwise and in addition to any rights the Customer may have under statute, Doctor Dos warrants to the Customer that Doctor Dos branded Products (excluding third party products and software), will be free from defects in materials and workmanship affecting normal use for a period of one year from invoice date ("Standard Warranty").
8.2 This Standard Warranty does not cover damage, fault, failure or malfunction due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Doctor Dos, usage and/or storage and/or installation not in accordance with Product instructions, failure to perform required preventive maintenance, normal wear and tear, act of God, fire, flood, war, act of violence or any similar occurrence; any attempt by any person other than Doctor Dos personnel or any person authorised by Doctor Dos, to adjust, repair or support the Products and problems caused by use of parts and components not supplied by Doctor Dos.
8.3 The Standard Warranty does not cover any items that are in one or more of the following categories: software; external devices; accessories or parts added to the Product after the Product is shipped from Doctor Dos; accessories or parts added to the Product through Doctor Dos Custom Factory Integration (CFI) program; accessories or parts that are not installed in the Doctor Dos factory; or third party products purchased under Doctor Dos Software & Peripherals (S&P) Program.
8.4 During the one-year period beginning on the invoice date, Doctor Dos will repair or replace Products returned to Doctor Dos facility. Customer must prepay shipping and transportation charges, and insure the shipment or accept the risk of loss or damage during such shipment and transportation. Doctor Dos will ship the repaired or replacement products to Customer freight prepaid.
8.5 While not affecting any non-excludable warranty or guarantee implied by law, Doctor Dos does not give any warranty that the Products are fit for any particular purpose and this Standard Warranty is given in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, trade usage, course of dealing or otherwise including warranties or conditions of merchantability, fitness for purpose, satisfactory quality and/or compliance with description, all of which are hereby excluded to the fullest extent permitted by law.
8.6 The Customer agrees that to the extent permitted by law, in relation to third party products purchased through Doctor Dos, where such of the Products are covered by a relevant manufacturers warranty, then the Customer will first make a claim against the manufacturer and shall utilise that warranty for the support of such Products and in any event not look to Doctor Dos for such warranty support in the first instance.
9. SERVICE AND TECHNICAL SUPPORT
Doctor Dos will provide general service and technical support to Customer in accordance with the then-current service and technical support policies in effect. Service and support offerings may vary from product to product. If Customer purchases optional services and support as listed on Customer invoice, Doctor Dos will provide the optional service and support to Customer in accordance with the then-current terms and conditions in the optional service contract between Doctor Dos and Customer (available via the Internet on Doctor Dos Web site at http://www.drdos.id.au or upon request) in addition to the Standard Warranty. Doctor Dos may, at its discretion, revise its general and optional service and support programs and the terms and conditions that govern them. Doctor Dos has no obligation to provide service or support until Doctor Dos has received full payment for the product or service/support contract for which service or support is requested.
10. LIABILITY
10.1 Doctor Dos shall not be liable in contract or in tort for any loss or damage suffered and consumers rights are limited to those set out in these Terms and Conditions and under statute.
10.2 To the extent permitted by law and subject to clause 10.7, Doctor Dos total liability herein in respect of each event or series of connected events shall not exceed the total price paid for the purchase of products and/or services under these Terms and Conditions.
10.3 The Customer shall indemnify Doctor Dos and keep Doctor Dos fully and effectively indemnified against any loss of or damage to any property or injury to or death of any persons caused by any negligent act or omission or wilful misconduct of the Customer, its employees, agents or sub-contractors or by any breach of its contractual obligations arising out of these Terms and Conditions.
10.4 To the extent permitted by law, Doctor Dos and Customer agree that Doctor Dos will not be liable for Products not being available for use, or for data or software which is lost, corrupted, deleted or altered. Doctor Dos shall not be liable to the Customer for any incidental, indirect, special or consequential damages arising out of or in connection with the purchase, use or performance of products or services, even if Doctor Dos has been advised of their possibility.
10.5 Any service response times stated by Doctor Dos in the service contracts are approximate only and Doctor Dos shall not be liable for any direct or indirect loss or damage arising from its failure to meet such response times, howsoever occasioned.
10.6 To the extent permitted by law, any typographical, clerical or other error or omission in sales literature, quotation, price list, acceptance of offer, invoice or other documents or information issued by Doctor Dos shall be subject to correction without any liability on the part of Doctor Dos.
10.7 Under the Act, where implied conditions and warranties cannot be excluded, Doctor Dos liability for breach of such conditions and warranties (other than a condition or warranty implied by section 69 of the Act) shall be limited, at Doctor Dos option, to :
(a) in the case of products, the replacement of the products or the supply of equivalent products; the repair of such products; the payment of the cost of replacing the products or of acquiring equivalent products; or the payment of the cost of having the products repaired; OR
(b) in the case of services, the supplying of services again; or the payment of the cost of having services supplied again.
11. FORCE MAJEURE
Neither party shall be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of the party so delaying, and such party shall be entitled to a reasonable extension of time for the performance of such obligations.
12. EXPORT RESTRICTIONS
The Customer acknowledges that the Products licensed or sold hereunder, which may include technology and software, are not only subject to the export control laws and regulations of the United States ("U.S.") but may also be subject to the export control laws and regulations of the country in which the Products are received. The Customer agrees to abide by all applicable export control laws and regulations. Under such laws and regulations, the Products purchased may not be sold, leased or otherwise transferred to restricted end-users or to restricted countries. In addition, the Products may not be sold, leased or otherwise transferred to, or utilized by, an end-user engaged in activities related to weapons of mass destruction, including but not necessarily limited to, activities related to the design, development, production or use of nuclear materials, nuclear facilities, or nuclear weapons, missiles or support of missile projects, or chemical or biological weapons. The Customer understands that applicable requirements or restrictions may vary depending on the Products delivered and may change over time and that, to determine the precise controls applicable to the Products acquired, it may be necessary to refer to relevant laws and regulations.
13. GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales.
14. GENERAL
14.1 The Customer shall not be assign or otherwise transfer any Contracts or any of its rights and obligations hereunder whether in whole or in part without the prior written consent of Doctor Dos. Any such unauthorized assignment shall be deemed null and void.
14.2 If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby.
|
|
|
|
|
|
| 0 items |
|
|
|
|
Bestsellers |
|
|
|
| There are currently no product reviews |
|
|
|
|
Languages |
|
|
|
Currencies |
|
|
|
